Pullman Eindhoven Cocagne - Luxe hotel - COVID 19 protocol Pullman Eindhoven Cocagne

COVID 19 protocol Pullman Eindhoven Cocagne

It is particularly important to be vigilant about hygiene and to adopt the appropriate measures for this purpose.

In our society of keeping a distance of one and a half metres, it is, naturally, very important that we can also guarantee a distance of 1.5 metres between the guests and our staff. All procedures have been reviewed, but we have also thought about refurnishing the hotel to fully comply with all necessary precautions, so that guests and staff can keep a safe distance from each other. This new situation requires necessary adjustments and adaptations to procedures in the hotel and its restaurant, but also the flexibility of the staff to work in a different way. In this way, the health and safety of both staff and guests is guaranteed to the maximum!


Pullman Eindhoven Cocagne is part of the international Accor Hotels chain. To support the return of the hospitality industry, Accor Hotels has joined forces with Bureau Veritas, a world leader in testing, inspection and certification. Together they developed a label that proves safety standards and proper cleaning protocols have been achieved, allowing companies to reopen.


To this effect, we have taken the following key measures:

  • When walking, always on the right side in corridors and aisles, we will take distance into account.
  • We ask our guests to pay using their contactless cards as much as possible. Should a guest, nevertheless, touch the pin terminal, it will be disinfected immediately.
  • When serving our dishes, our staff use the so-called room service trolleys or service tables. This allows to maintain the one and a half metres distance between staff and guests.
  • Our tables are at least one and a half metres in distance from each other. In addition, we have chosen not to let guests sit one after the other but rather in shifts (breakfast & dinner). There is a maximum of 24 guests per shift. We have reduced our total number of seats in order to guarantee and ensure safety.

Upon arrival at the hotel (Welcome-Desk, Bar & Restaurant Vestijk47 and Meeting and Events) a check-in conversation will take place in the reception. The check-in conversation consists of five questions.

If one of the questions is answered with ‘YES’, unfortunately the guest will not be allowed to enter the hotel!

This conversation MUST take place on every occasion even if you, as guest(s), are staying at the hotel for several days.


COVID 19 protocol Pullman Eindhoven Cocagne
Vestdijk 47, 5611 CA Eindhoven
Tel: +31 (0)40 2326111
Fax: +31 (0)402326155
Email: H5374@accor.com

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